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Andy Najjar, COO FutureSolve: Be innovative, move quickly and adapt

Who is Andy Najjar?

As the owner and Chief Operating Officer at FutureSolve, Andy Najjar is responsible for leading FutureSolve’s global operations. He joins the company with more than 15 years’ experience in the talent and Human Resources space.

Prior to joining FutureSolve, Andy was instrumental in growing companies like HRsmart and TalentGuard from upstart talent management software companies to acquisitions by Deltek and Venture Capital funding. Andy comes with a vast understanding of HR technologies that cover the entire employee lifecycle. He has led global enterprise clients scope their technology strategy which included HRIS, Recruiting, Learning, Performance, Development, and Career Planning strategies. As a result, transforming employee engagement, retention, and

Andy earned his undergraduate degree from Eastern Michigan University and has served on the Boards of The Awakened World, Eco-Friendly Earth, Rise Up for You, and ProVilla. He is a leader in the HIVE leadership community. He also coaches and speaks at events on leadership, life purpose, and entrepreneurship.

FutureSolve supports SMBS via five main branches of service: HR Marketplace, Advisory Services, Performance Index, Leadership Agility, Digital Associate Experience.

What’s the story behind FutureSolve?

FutureSolve supports businesses in addressing the Future of Work by offering services designed to help businesses craft people strategy, optimize organizational performance, and create productivity and revenue gains.
FutureSolve was designed to have a positive impact on SMBs and Private Equity companies. Founders Ken Carrig, Dave Loeser, and Mark Hamdan know that the future of work is dependent on both people and technology, and solutions that are designed for both are what will drive companies forward. The SMB market is underserved, and FutureSolve is there to provide them with the same resources and support that are available to larger companies.

Carrig explains: “We started FutureSolve because we know it is an amazing way to serve and have a positive impact on mid-market companies and private equity firms. FutureSolve’s purpose is to provide solutions that exceed business results and innovates the employee experience. In launching our company our focus is to move from the old ways of managing people to the new and from current results to better results.”
Loeser elaborates on HR’s role and function in the workplace of the future; “The HR function has and continues to be an under-developed organization not driving the required business results and proper development of people. It’s easy to understand, but research supports that it is hard to get the right people in the right place, while at the same time ensuring they are growing and developing, appreciated, and well led. Our goal is to help business and human resource leaders to exceed their results through technology and future practices.”

According to Hamdan, “It is clear that the future of work will depend on technology, innovation, and people and,organizations capable of making the required change.” FutureSolve is there to help companies facilitate those changes.

What was the most difficult part of your experience in the early beginnings?

FutureSolve was created to help companies position towards the Future Of Work. When solving for the future there is a lot of creative thinking, brainstorming and listening that has to be done in the beginning from the market before we are ready to scale. We launched 1 month before the Pandemic. So much uncertainty was in the air and companies did not know what would be on the horizon. No companies were spending money and all budgets came to a halt. We used this time to refine and re-invent, we had to go back to the drawing board a few times before we had the right products. However, we have a great team with a wealth of experience that truly brought us to where we are today.

What are you most proud of regarding your business?

We are here to solve some of the largest problems that face our world today. We are here to position companies to support and hear the voices of their employees and people. We are proud of the mission that comes with solving large problems like healthcare, remote workforce, engagement, and supporting employee’s health and mental well-being. These are problems facing our future and we are committed to making a difference in the lives of employees globally.

What is your vision for the future of FutureSolve?

I want FutureSolve to be a disruptor to how it has always been done in the past. I want FutureSolve to set a new level for organizations and be the place where they come to listen and hear about where the future of work is going and how they can do their part. There are Billion dollar companies like Deloitte, Mercer and Mckinsey that do this work for large companies but they refuse to work with the medium sized companies that make up 50% of our economy. We want FutureSolve to be the supporting partner for the midcap companies that need the help.

What’s your advice for the businesses that are trying to adapt to this economic climate?

Don’t be tied to what the policies say or what structures have been set within the business. Listen to your employees and hear some of their struggles. Be in supporting role for them because if you take care of them they will take care of you. Lastly, be innovative, move quickly and adapt because that is the most powerful way to survive!

Please name a few technologies which have the greatest impact on your business

  • Artificial Intelligence People Analytics by Trendata
  • Linkedin which helped us spread the word with our network initially
  • Hubspot
  • Google Suite

What books do you have on your nightstand?

Think & Grow Rich – Napoleon Hill, The Prophet – Khalil Gibran and The Alchemist – Paulo Coelho.

Because of the current economic climate our publication has started a series of discussions with professional individuals meant to engage our readers with relevant companies and their representatives in order to discuss about their involvement, what challenges they have had in the past and what they are looking forward to in the future. This sequence aims to present a series of experiences, recent developments, changes and downsides in terms of their business areas, as well as their goals, values, career history, the high-impact success outcomes and achievements.

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